IT Support Technician Level 1

Join a leading tech company in Sunnyvale, CA, where innovation meets excellence. We are committed to providing top-tier IT support and fostering a collaborative work environment.

The Role:
As a Level 1 IT Support Technician, you will play a crucial role in ensuring seamless IT operations. Your responsibilities will include:

• Setting up, configuring, and troubleshooting workstations and A/V equipment.
• Managing inventory and asset shipping/receiving.
• Supporting new hire onboarding and employee offboarding processes.
• Performing software updates, app installations, and profile configurations.
• Handling remote asset management and conference room setups.

Preferred Skills and Tools:
Experience with the following is highly valued:

• Apple products and programs
• ARD, Zendesk, Oomitza, Slack, WebEx, Excel, AST 2, Microsoft Remote Desktop

What We’re Looking For:

• At least 1 year of IT experience
• Strong interpersonal skills: approachable, adaptable, and customer-focused
• Self-motivated and capable of working independently
• Reliable team player with excellent communication skills

Why Join Us:

• Competitive pay and benefits
• Opportunity to work with cutting-edge technology
• Supportive and inclusive work culture

Apply Now:
If you’re ready to bring your IT expertise to a dynamic team, we’d love to hear from you!

 

Murphy, McKay prides itself on offering a dynamic and flexible environment in which our teams can learn and grow. We have, and continue to, work with some of the biggest tech companies in California, giving our teams unparalleled access and insight to the world of tech.

Murphy, McKay & Associates is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We are a Veteran owned business and are dedicated to supporting Vets returning to the workforce.